Shipping policy
At GETTARUS, we are committed to delivering your orders quickly, safely, and efficiently across India.
📦 Order Processing
- All orders are processed within 24–48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Shipping & Delivery Time
- We offer Fast Delivery Across India.
- Estimated delivery time: 3–5 business days after dispatch.
- Delivery timelines may vary slightly depending on your location.
💵 Cash on Delivery (COD)
- We offer Cash on Delivery (COD) on most orders across India.
- Please ensure you are available at the time of delivery to avoid order cancellation.
📍 Shipping Charges
- We offer Free Shipping on most orders.
- Any applicable shipping charges will be clearly mentioned at checkout (if applicable).
🔍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email.
- You can track your order in real-time until delivery.
⚠️ Delivery Delays
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Weather conditions
- Courier partner issues
- Remote locations
We appreciate your patience in such cases.
❌ Failed Deliveries / RTO (Return to Origin)
- If a delivery attempt fails due to customer unavailability or incorrect details, the order may be returned to us.
- Re-shipping may require an additional fee.
- Repeated order rejections may lead to restrictions on future COD orders.
📝 Incorrect Address
Please ensure your shipping details are accurate. GETTARUS is not responsible for delays or losses due to incorrect addresses provided by the customer.
📞 Contact Us
If you have any questions regarding shipping, feel free to contact our support team.
Thank you for shopping with GETTARUS 💚